Existing Customers call (345) 914-7676

Whether you are planning a short trip or a major holiday, with insurance, you can travel worry-free anywhere in the world.
Adventure Travel Insurance coverage is an optional addition to Travel Insurance coverage. Enjoy sports and outdoor activities with annual coverage for:
Student Travel Insurance is an optional addition to Family Travel Insurance coverage. The student between the ages of 14-25 in your family will receive annual coverage for:
1. Are there any cities or countries excluded from my Travel Insurance policy?
Currently there are no countries excluded from your policy. Please contact BF&M if you need additional information.
2. What is the maximum length of time I am covered for each trip?
The policy will cover any number of trips in a single year. However, any one trip within that year can not exceed 30 days.
3. Can I extend my period of cover?
These are annual polices that are automatically renewed provided the premium is paid within 30 days of renewal.
4. Are business trips included in my Travel Insurance policy?
Business trips are not included as part of this personal Travel Insurance policy.
5. Can I cancel the insurance at any time?
The Policyholder can cancel this policy within 14 days of the effective date or after the renewal date and receive a full premium refund provided the Policyholder or any of the Insured's have not traveled outside of the Cayman Islands during this period. If the Policyholder cancels after the first 14 days, no premium refund will be made.
6. Am I or anyone else under my policy covered for hazardous sports or activities?
You have the option to purchase additional 'Adventure Travel' insurance coverage if you will be participating in sports and outdoor activities overseas. This is an additional coverage feature if you plan to snow ski, snow board, skin diving or scuba diving.
7. What happens if my money is lost or stolen while I'm abroad?
This policy provides coverage for money lost or stolen subject to a limit of $250. Please contact the claims helpline for information required to make a claim.
8. Will I be able to make a claim if I miss my flight?
The Travel Insurance policy does provide coverage for flight cancellation or curtailment as a result of illness, death, or injury of any of the insured's or a close relative or business associate.
9. Do travelers have to be related to qualify for the Family Travel coverage?
Yes. The Family Travel Plan applies to families residing in the same household; a family is defined as two parents or a single parent and any number of their children, step children or foster children aged not under 2 or over 21 who normally reside in the same residence or up to 25 if attending, on a full time basis, an accredited academic or vocational institution.
10. How do I make a claim?
All claims should be submitted to the BF&M Insurance Group. BF&M has a 24 hour 7 days a week, Travel Assist hot line which offers support and assistance. Please have your policy number ready for reference or keep it in a safe place when traveling.
| Cayman Islands | +1 800 744 5566 ext 2325 toll free number |
| North America | +1 800 738 3503 toll free number |
| Collect calls | +1 819 566 7580 reverse charge call from all countries |
+1 345 949 9555
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