One Time Password (OTP) Security Tokens
What is a security token?
A security token is a small physical device that is used to aid verification when accessing computer systems.
Why is it important?
A security token is used in conjunction with a user ID and password when additional security is required for access to sensitive systems.
How does a security token work?
Across the Internet, our customers are at risk from increasingly sophisticated Internet hacking techniques.
HSBC's security token operates as a two-factor authentication technology. The token generates a 6 digit security code which changes every 30 seconds and must then be used alongside the customer’s password and user ID to access the site. Because this code is changed so often, it is of no practical use to criminals.
The name of HSBC's security token is called "One Time Password (OTP)".
As part of HSBC’s continuing commitment to improve online security, this enables us to be one step ahead of fraudsters and this kind of two-factor authentication is an extremely useful weapon in the fight against Internet crime.
How to keep it secure?
To ensure exclusive use, it is essential that your token is always kept secure:
- Keep your security token under your direct control or lock it away securely. Never give it to others.
- Report a lost token immediately.
- PIB Security Token Request Form (pdf, 24kb)
- BIB Security Token Request Form (pdf, 24kb)
Return forms to
PRIVATE AND CONFIDENTIAL
LAN Administrator/Electronic Banking
HSBC House
68 West Bay Road
George Town
Grand Cyman.
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