HSBC Bank (Cayman) Limited, as part of the global HSBC Group, is committed to preserving the confidentiality of all personal data you provide to us. We have therefore adopted privacy principles as a critical component of our relationship with you. The following privacy principles apply:
- We only collect information that we believe to be relevant and required to understand your financial needs and to conduct our business.
- We use your information to provide you with better customer services and products.
- We may pass your information to other HSBC Group companies or agents, as permitted by law.
- We may be required from time to time to disclose your information to governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority.
- We aim to keep your information up-to-date. · We maintain strict security systems designed to prevent unauthorised access to your information by anyone, including our staff.
- All HSBC Group companies, all our staff and all third parties with access to your information are specifically required to observe our confidentiality obligations.
ABOUT COOKIES
Our public website and Internet Banking services, along with most other major websites, may use cookies as a means of collecting non sensitive information on general website usage. Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the Website. These cookies are not designed to identify you personally and the information they gather is used only to guide improvements in navigation, enhance content and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site. If you would like to browse these websites you may do so without accepting cookies. We use two types of cookie on our website. Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser at which point they are deleted. Persistent or stored cookies that remain permanently on the cookie file of your computer. Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto Internet Banking, cookies cannot be used to identify who you are. Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of Internet Banking.
Cookies may be used to record details of pages relating to particular products and services that you have visited on this website. This is to provide HSBC Bank (Cayman) Limited with generic usage statistics to allow the company to improve this website and to provide you with information that may interest you.
In order to develop this website in line with customer needs HSBC Bank (Cayman) Limited is working with WebTrends to track usage on this website. WebTrends provide HSBC Bank (Cayman) Limited with statistics to show which pages on this website are visited most frequently and how long visitors spend on this website.
WebTrends uses a cookie to track the number of unique users of this website. It basically tells HSBC Bank (Cayman) Limited whether the website has a small number of regular visitors or a large number of infrequent visitors. None of the information can be traced to an individual - HSBC Bank (Cayman) Limited do not know who you are as a unique user, merely that there are a certain number of people using this website. The cookie only relates to what goes on in this website and the information cannot be used for marketing on an individual basis.
For more information about how WebTrends collects data, please read their privacy policy at https://ondemand.webtrends.com/privacypolicy.asp#PSFV.
The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer’s cookie file. You can set your browser to disable persistent cookies and/or session cookies but if you disable session cookies, although you will be able to view our public unsecured website, you will not be able to log onto Internet Banking. If the computer that you are using is set to disable persistent cookies, you will be able to access Internet Banking; however, your navigation of the website may be less enjoyable.
WEB BEACONS AND SPOTLIGHT TAGS
HSBC Cayman web pages including Internet Banking may contain electronic images, known as web beacons or spotlight tags. These enable HSBC Cayman to count users who have visited certain pages on our website. Web beacons and spotlight tags are simply tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users.
